Dear Friends and Family:

I am reaching out to the entire Dr. Herman family to assure you that in times of uncertainty, your safety and well-being remain our highest priority. Providing safe and clean environments for our patients is always a top priority – even more so today. We have always followed universal precautions to prevent the spread of disease in our office. We remain committed to upholding the highest standards of cleanliness, and want you to feel at ease when you visit us. We have always and continue to exceed all the recommended standards to deal with any and all health issues. My role at North Shore University Hospital-Long Island Jewish Medical Center – Hofstra School of Medicine, Department of Dental Medicine, allows me to stay current, well-informed and advanced regarding redesigning our office to exceed your expectations. We stay committed to your safety, our well-being and providing the ultimate in excellent dental care.

We are now welcoming our patients back with open arms.

• We will check our own temperatures each morning.
• You should be aware that circumventing routine periodontal cleanings, needed fillings and crowns today, could result in additional emergencies that may imperil your total health and/or the salvageability of your teeth later.
• You will be asked to call us when you arrive and wait in your car until the previous patient is completed and leaves. You will need a mask to enter the office. If you do not have one, we will gladly provide one for you.
• In most cases, cleanings will be performed without the ultrasonic dental cleaning tool, meaning a more personal touch, a more labor intensive treatment, less pain for sensitive teeth, but no change in our hygiene fees. In fact, we have spent over $20,000 redesigning our office to make it ultra-safe and there are no changes in any of our fees!
• If our hygienist needs to use the ultrasonic dental cleaning tool, a new high volume evacuator will be used which decreases aerosols by 93%*.
• We will ask permission to take your temperature via a non-invasive process.
• We will all be wearing face shields, N-95 masks, washable full length gowns and gloves.
• You will be draped in a blue apron with high speed evacuation present in each room for all procedures.
• You will observe in each room an XPOWER X-2480A Professional 3 Stage Filtration HEPA Purifier System, Negative Air Machine that will create a sanitized, negative pressure room, with zip wall zip doors to enter, similar to an operating room, and UV Resources Hornet UV Fixture in our A/C and heating ducts and halcyon ceiling air filters.
• We will be providing each patient with a mask to take home for private use.
• We will be social distancing in the workplace among ourselves and with our patients.
• Please dress warm, bring a sweater. Due to the amount of protective gear we will be wearing, we will be keeping the office cool.
• We have installed a Fog Electric Atomizer Sprayer to sanitize all office areas.
• I have been tested, and I am not infected with the Coronavirus.

Thank you for your support and your loyalty. As always, we welcome your friends and family as new patients. If you have any questions, or concerns, please call us. My office number is 516-921-8010, my cell number is 516-987-8442 and my home number is 516-367-8722.

Warmly,
MARC